What is the difference between an endorsement, a review, and a rating?

Created by Customer Support Task Catalyst, Modified on Wed, 14 Aug, 2024 at 3:11 PM by Customer Support Task Catalyst

In ProppyApp:

 

  • Endorsement: Acknowledges a user’s achievements, contributions, or the quality of their services or products. It can be given by other ProppyApp users and is not tied to a transaction.

 

  • Review: A detailed evaluation that is posted after completing an order with a merchant. Reviews provide feedback based on the user’s experience.

 

  • Rating: A numerical or star-based assessment given after an order is completed, reflecting the overall satisfaction with the merchant’s service or product.

 

Note: Endorsements can be given by any ProppyApp user, while reviews and ratings are linked to completed transactions or orders with merchants.

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