General

How is the hashtag works?
Hashtag is a label that makes Users easier to find information with a theme or specific content. If your hashtag is matched with the Users' search, it c...
Mon, 18 Oct, 2021 at 11:52 AM
Can ProppyApp help to increase the leads to my business?
ProppyApp is a platform for merchant to get business especially from the neighbourhood market. Merchant shall get more endorsements, reviews, rating from th...
Thu, 14 Oct, 2021 at 1:38 PM
How do I make payment of RM399 to subscribe for the listing?
Merchant can make the paymet of RM399 via the payment gateway in ProppyApp account page. For complete gateway in ProppyApp account page. For complete instru...
Mon, 18 Oct, 2021 at 1:25 PM
If the Users are far from my location (e.g. 20km away), can they view my listing?
With the geo-tagging system, Users can find the nearest Merchant to their location, however, they can also view the Merchants which are further from their l...
Mon, 18 Oct, 2021 at 12:35 PM
Can I edit the listing myself?
Yes, Merchant can edit their listing information geo-tagged location, photos and descriptions at anytime.
Mon, 18 Oct, 2021 at 12:41 PM
How often can I edit my listing details?
Merchant can edit the listing details such as geo-tagged location, photos and descriptions anytime. All the updated information shall be reviewed and approv...
Thu, 14 Oct, 2021 at 1:56 PM
If I have my own business website, can I link it into ProppyApp listing?
Yes, Merchant can add their own business website link into the description under the listing.
Thu, 14 Oct, 2021 at 1:57 PM
Can I add in more than 10 pictures?
Yes, this shall be subject to additional charges.
Thu, 14 Oct, 2021 at 1:58 PM
If the user give me a low rating or poor review for my products/services, can I remove it?
All rating and review are submitted by Users and not allowed to be removed by Merchant at self. However, Merchant can appeal to ProppyApp for any unfair rev...
Mon, 18 Oct, 2021 at 12:46 PM
What can I do if I have technical problem with my listing?
If you need any technical support for the Merchant listing, you may refer to the FAQ section that we have prepared for self service, or contact our customer...
Thu, 14 Oct, 2021 at 1:59 PM