General

Is there any fraud protection for transaction between Merchants and Users?
All the transactions made between Merchants and Users are not within ProppyApp, shall there any fraud happen, Merchants or Users may lodge police report for...
Mon, 18 Oct, 2021 at 12:51 PM
Now I'm a Merchant, can I join as Appointed Agent for Merchant Listing?
Yes, as long as you have fulfilled the requirements to be an Appointed Agent. 
Thu, 14 Oct, 2021 at 2:33 PM
How can I register as Merchant in ProppyCares?
Merchant can complete the registration process in ProppyCares with the following steps: 1. Tap "Account" in ProppyApp 2. Tap "My ProppyC...
Fri, 15 Oct, 2021 at 5:27 PM
After I edit my listing, will it be published immediately?
Once Merchant has updated their listing, all the updated information shall be reviewed and approved by ProppyApp within 72 hours.
Mon, 18 Oct, 2021 at 12:42 PM
Terms and Conditions for Free Banner
FREE Banner Campaign  This Campaign is open to all Real Estate Negotiator (REN) duly registered with the Board of Valuers, Appraisers, Estate Agents and P...
Thu, 20 Jan, 2022 at 2:29 PM
REN Agent Activation
Step 1: Tap ProppyApp™ icon to open up “Quick Action Menu”   Step 2: Tap “Activate Your Agent Profile”   Step 3: Enter mobile number & REN tag numbe...
Tue, 1 Mar, 2022 at 1:38 PM
How can I get a faster response from the service providers?
You can obtain a prompt response from the service provider by labelling your Needs as urgent on the Bulletin Board with Gems. Your Needs will be displayed b...
Tue, 6 Dec, 2022 at 10:35 AM
Can I change my preferred date/time of site visit after posting my Needs?
You can reschedule the date and time by sending a message to the service provider via Beep chat. 
Tue, 6 Dec, 2022 at 10:35 AM
Is leaving a note for the service provider required?
Leaving a note is optional. You can leave a detailed note outlining your requirements to help the service provider better prepare for your Needs.
Tue, 6 Dec, 2022 at 10:35 AM
What is the average time for a service provider to contact me?
The service provider will usually respond promptly because they will be notified when there is a job offer on ProppyApp®.
Tue, 6 Dec, 2022 at 10:35 AM